Senior User

The Senior User is a role on the PRINCE2 Project Board that represents the interests of Users within the project. In order to represent all users, more than one person may be required. At the same time, however, decision making can be difficult if the role is spread amongst too many individuals.

In PRINCE2 terms, a User is someone who:

• Uses a projects specialist products to realise their benefits
• Operates, maintains or supports the project's outputs
• Is otherwise impacted by a project's products

Responsibilities of the Senior User

• Represents the needs of Users
• Liaison with Users
• Commits user resource
• Specifies outputs of the project
• Ensures products are delivered
• Verifies product quality, functionality and ease of use
• Demonstrates to corporate / programme management that project benefits are realized (this may require commitment beyond the project end).